Speeding Up Your Front End Operations #3
You can NOW assign any active ticket to any user. Now drivers, yard inspectors and pricing managers can see specific tranactions.
Stacy
Last Update één jaar geleden
The new Dispatching Light feature in WeighPay adds significant value by streamlining ticket management and enhancing operational efficiency:
Key Benefits:Efficient Ticket Assignment:
- Allows managers to assign, reassign, and unassign tickets, improving workflow and accountability.
Driver Autonomy:
- Drivers can create tickets, attach purchase or sales orders, capture signatures, images, and weights, and even collect payments, reducing back-and-forth with the office.
Yard Inspector Control:
- Inspectors can lock tickets for grading and pricing, ensuring accurate inspections before tickets proceed. They can also add deductions or bonuses, streamlining the process.
Pricing Oversight:
- Tickets can be assigned to the pricing manager for final pricing, ensuring accuracy and preventing under or overpricing before cashier processing.
Improved Communication:
- Real-time updates and ticket control improve communication between drivers, inspectors, and pricing managers, reducing errors and delays.
Enhanced Flexibility:
- The ability to reassign tickets as needed allows for flexibility in operations, adapting to changes quickly.
This feature optimizes the workflow, enhances accountability, and ensures that all parties involved have the necessary tools to complete their tasks efficiently.
The Ticket Search screen in WeighPayOnline.com can be used as a load board to see who is currently assigned to a ticket and see the status of the ticket.
Tickets can be assigned, reassigned and unassigned in the mobile and desktop app for front end operational controls.
Each user has a ONLY MY TICKETS button to filter out transactions that do not belong to them and or in User Settings it can be set a default setting for that user.
