Custom Development Requests - MSA
Want a new feature or setting, no problem our dedicated team of architects and engineers can plan, design, build, deploy and support your wants and wishes in a timely and affordable manner.
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WeighPay manages custom development requests through a Master Services Agreement (MSA), which outlines the terms and conditions of the partnership, including:
Retainer Model:
- Clients pay a retainer fee that secures ongoing development and support services.
- Ensures priority access to resources and faster response times.
Project and Change Orders:
- Development projects and change requests can be billed either at a flat rate or hourly.
- Flat Rate: Agreed upon in advance for defined scopes, ensuring predictability in costs.
- Hourly Billing: Used for flexible, time-based work where scope may vary.
Transparent Process:
- Clear communication of scope, timelines, and costs before commencement.
- Regular updates and reviews to ensure alignment with client expectations.
Flexible Engagement:
- Adaptable to client needs, whether for minor changes or large-scale projects.
- Ensures tailored solutions that meet specific business requirements.
This approach allows for structured yet flexible collaboration, ensuring client needs are met efficiently.